INDIKATOR UTAMA UNTUK EVALUASI KINERJA KONTRAKTOR MENURUT PANDANGAN KONSULTAN DI PAPUA BARAT
DOI:
https://doi.org/10.9744/duts.13.2.115-135Keywords:
indikator utama, evaluasi kinerja, kontraktor, konsultan, metode IPAAbstract
Evaluasi kinerja kontraktor merupakan bagian penting dalam menilai keberhasilan proyek konstruksi, khususnya di wilayah Papua Barat yang memiliki karakteristik geografis dan tantangan dalam pelaksanaan proyek. Penelitian ini bertujuan untuk mengidentifikasi indikator utama yang dianggap penting oleh konsultan, penerapan indikator utama tersebut terhadap kinerja aktual kontraktor, serta menganalisis perbandingan antara penilaian tingkat kepentingan indikator dan kinerja aktual menggunakan metode Importance Performance Analysis (IPA). Penelitian dilakukan dengan pendekatan deskriptif kuantitatif melalui kuesioner kepada 62 konsultan proyek. Hasilnya menunjukkan bahwa indikator utama dalam kategori hubungan dianggap penting oleh konsultan dan memperoleh penilaian tertinggi dalam evaluasi kinerja aktual kontraktor. Hasil IPA juga menunjukkan bahwa indikator dalam kategori hubungan perlu dipertahankan kinerjanya.
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